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FAQ
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How do I book?1 Choose Package 2. Choose Location/ Setting 3. DM or Email us to book
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How does the process work?DM/email us to book, with details Pay 50% deposit to secure date ( remaining balance is due 3 days before picnic by noon) Show up to your Picnic & Enjoy We do the full set up and pick up
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Is food Included?We are currently not offering food at this time in order to focus on creating a memorial experience for you. We can recommend you to some wonderful local businesses for Charcuterie, sweets, etc We also recommend you pick up from your local favorite food spot & enjoy at your picnic. Picnic Food Recommendations • Charcuterie • Sushi • Pizza • Sandwiches/Wraps • Pasta • Finger Foods
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What if I need to cancel or reschedule?We do not offer any refunds. We will reschedule your picnic or issue a credit with enough advance notice. We allow rescheduling due to weather up to 2 days before your picnic. Cancellation will result in loss of deposit. Same day cancellation and no shows will not be issued a credit. If the client does not show up to the event, the option to reschedule will not be provided and paymeny will not be refunded.
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What happens if it rains?Georgia weather can be reather unpredictable. Unfortunately its something we can not control. We ask that you monitor the weather in advance. In the event that there is inclement weather or rain a refund will not be issued. However, we will do our best to accomedate you by giving you the option to move your picnic indoors or reschedule for a date within 2 months.
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Does Picnics and Pillow stay during out picnic?No, we leave after you're setted and return once your picnic reservation ends. If you need us give us a call or send us a text.
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What locations are available?We serve the Atlanta Area & Surrounding locations. You get to choose your preferred location Or we can recommend popular locations. Public or Outdoor locations • Client is responsible for permits required Indoor • Clients Home or Clients rental space Backyard • Client Home or Clients rental space
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What if I'm running late?We understand that things happen we ask that you be courteous and arrive on time. Your picnic will be set up and ready upon your picnic start time. If you happen to be running late we will keep an eye on the set up until you arrive. Your picnic will still finish as the designated end time no matter how late you arrive. During your picnic you can decide to add more for an addiitonal fee. There is no guarntee as there may be another picnic scheduled after yours.
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Is alcohol included?We provide non-alcoholoc drinks. Atlanta has a strict ordinance against public drinking. We are not responsible for guest actions during their picnic. Please only bring if you assume all responsibility for you actions.
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Can I bring my dog?Sure! We would love for you to bring your fur baby. Please check out our Pup-Nic section under Add On's.
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